Costventure Payment Policy
Accepted payment methods. We accept Visa, MasterCard, and PayPal. The available methods are shown at checkout. We do not accept cash, checks, wire transfers, or cryptocurrency.
Currency. All prices and charges on are in U.S. dollars (USD). If your card or PayPal account is denominated in another currency, your provider may apply a conversion fee; that fee is set by your provider, not by Costventure.
When payment is charged. Payment is charged when you place the order. If a payment cannot be authorized, the order will not be processed until the issue is resolved. We may contact you at the email address or phone number you provided.
Refunds to payment methods. Refunds for returned items are sent to the original payment method used for the purchase (Visa, MasterCard, or PayPal). If the original card is no longer active, contact info@costventure.my so we can discuss an alternative refund method.
Security. Payment card details are processed by our payment providers over secure connections. Costventure does not store full card numbers on its servers.
Payment failures. A payment may fail because the billing address does not match the card issuer's records, the card does not support the transaction type, or the authorization timed out. If your payment fails, you can try again with the same method or use another accepted method. Contact info@costventure.my if you need help.